U četvrtak, 17. srpnja dostavljači Wolta okupili su se ispred Zagrebačkog velesajma. Oko 11 sati krenuli su prema sjedištu Wolta na Vrbanima. Ovo je prvi prosvjed na kojemu su se udružili domaći i strani radnici, iako je Wolt upregnuo svoje snage kako bi prosvjed blokirao. Naime, radnici su dobivali prijetnje da se ne uključuju u štrajk koji su dostavljači sami organizirali prije desetak dana ili će dobiti otkaze, te da napuste WhatsApp grupu u kojoj se štrajk dogovarao.
Također, od WOLT-a im je stigla obavijest da do 30. 7. moraju obaviti higijensko-tehnički minimum, koji se može obaviti samo četvrtkom, a jedini slobodan datum do roka bio je upravo taj dank ad se održao prosvjed.
Razlog za prosvjed je ponajprije vrlo teška ekonomska situacija dostavljača – ionako niske cijene naknade za dostave dodatno su pale, a k tome nisu transparentne, odnosno, ne zna se kako se određuju. Wolt tvrdi da je transparentan jer prilikom svake dostave piše cijena, ali ne zna se kako je do te cijene došlo, što znači da može svaki put biti različita.
K tome, veliki je problem izrabljivanje stranih radnika. Njima se natovari previše posla, a egzistencijalno su ucijenjeni i nemaju drugog izbora nego pognuti glavu. Poslodavac im osigurava sredstva za rad, ali im od plaće oduzima najam sobe, bicikla, romobila, skutera, torbe itd. pa im na kraju za život ostane 400-500 eura mjesečno, iako rade i po 12 sati dnevno. Većina njih došla je zaraditi nešto da pošalje obiteljima, a prije toga trebaju vratiti novac koji su posudili da bi mogli doći u Hrvatsku.
Ispred sjedišta Wolta okupilo se sedamdesetak dostavljača. Prosvjednici su na megafon vikali “Low pay, no way” (Niske plaće – nema šanse), “Shame on you, Wolt!” (Srami se, Wolt!) i “Uprava, odlazi!”.
Potom su predstavnici Novog sindikata pokušali otići na sastanak s Upravom Wolta. Ušli su u zgradu, međutim, zaštitari su im rekli da danas nema nikog iz Uprave. Ponudili su im termin idući dan, u petak, no to su prosvjednici odbili.
Prosvjednici su stoga najavili daljnje akcije, posebno prema Ministarstvu rada i Vladi RH, sciljem da se kroz izmjene zakona omogući kolektivno pregovaranje za bolje uvjete rada s onima koji donose odluke, odnosno s platformom.
Drugi zahtjev je povećanje cijena naknade za dostave i povećanje cijena starta vožnje, te transparentnost kod donošenja odluka o tim cijenama.
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On Thursday, July 17, Wolt delivery workers gathered in front of the Zagreb Velesajam. At around 11 a.m., they headed toward Wolt’s headquarters in Vrbani.
This is the first protest in which domestic and foreign workers have joined forces, although Wolt has mobilized its forces to block the protest. Namely, the workers have been threatened not to join the strike that the delivery workers themselves organized about ten days ago or they will be fired, and to leave the WhatsApp group in which the strike was being discussed.
They also received a notification from WOLT that they must complete the hygiene and technical minimum by July 30, which can only be done on Thursdays, and the only free date until the deadline was precisely the day the protest took place.
The reason for the protest is primarily the very difficult economic situation of delivery workers – the already low prices of delivery fees are now even lower, and they are not transparent, that is, it is not known how they are determined. Wolt claims to be transparent because the price is written with each delivery, but it is not known how the price was calculated, which means that it can be different each time.
In addition, the exploitation of foreign workers is a big problem. They are overloaded with work, and they are existentially blackmailed and have no choice but to bow their heads. The employer provides them with the means to work, but deducts from their salary the rent of a room, bicycle, moped, scooter, delivery bag, etc., so in the end they are left with 400-500 euros per month to live on, even though they work 12 hours a day.
Most of them came to earn something to send to their families, and before that they need to pay back the money they borrowed to be able to come to Croatia.
Around seventy delivery workers gathered in front of Wolt’s headquarters. Protesters shouted into megaphones “Low pay, no way”, “Shame on you, Wolt!” and “Management, go away!”. Then, representatives of the Novi sindikat tried to go to inside building to meet with the management of Wolt.
They entered the building, however, the security guards told them that no one from the Management was there today. They were offered an appointment the next day, Friday, but the protesters refused.
The protesters therefore announced further actions, especially towards the Ministry of Labor and the Government of the Republic of Croatia, with the aim of enabling collective bargaining for better working conditions with those who make decisions, i.e. with the platform, through amendments to the law.
The second demand is an increase in the price of delivery fees and an increase in the price of starting a ride, and transparency in making decisions about these prices.
